Privacy Policy

Cookie Policy

Draka EHC is a brand of Prysmian S.p.A. and specifically refers to various global companies within Prysmian Group specifically in the Elevator and Escalator business (“DRAKA EHC”, “we”, “our”, or “us”). This Cookie Policy provides you with an explanation regarding what cookies DRAKA EHC uses, when and why we use cookies and similar tracking technologies on DRAKA EHC’s website (“”).

What is a cookie?

A cookie is a small text file that we store on your browser or your device (computer, tablet, smartphone, etc.), if you agree. Cookies contain information that is transferred to your device’s memory or computer’s hard drive. There are three main types of cookies:

  • Session cookies: specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you don’t have to re-enter information when you navigate to a new page or check out.  Session cookies are not permanently stored on your device and are deleted when the browser closes.
  • Persistent cookies: record information about your preferences and are stored in your browser cache or mobile device; and
  • First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies, in basic terms, are cookies set by a website visited by the user (the website displayed in the URL window), e.,cookies set by websites. Third-party cookies are cookies set by a domain other than the one being visited by the user: i.e., cookies which are set by websites other than DRAKA EHC Websites. If a user visits the DRAKA EHC Websites and a separate DRAKA EHC sets a cookie through it, this would be a third-party cookie.


Purpose of cookies

Some cookies are strictly necessary for using the DRAKA EHC Websites; others make it possible to optimize the use of the DRAKA EHC Websites and personalize the contents displayed or help with accessibility features. Cookies make it possible to (1) measure and analyze the frequency and use of the DRAKA EHC Websites to improve their functionality of the DRAKA EHC Websites, and (2) measure safety and performance.


We use the following cookies: 

  • Strictly necessary cookies. These are cookies that are required for the operation of our DRAKA EHC Websites. They may include, for example, cookies that enable you to log into secure areas of DRAKA EHC Websites, use a shopping cart or make use of e-billing services.
  • Functional cookies. These are used to recognize you when you return to DRAKA EHC Websites. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language, region, or accessibility features).
  • Analytical or performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our Websites when they are using them. This helps us to improve the way DRAKA EHC Websites, for example, by ensuring that users are finding what they are looking for easily.
  • Marketing cookies. These cookies record your visits to DRAKA EHC Website, the pages you have visited, and the links you have followed. We will use this information to make DRAKA EHC Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Other Information Storing Technologies  

  • Web Beacons. Our Website may contain web beacons. Such instruments enable third parties to have immediate specific information, such as the IP address of the computer that downloaded the page with the beacon, the URL of the page where it appears, the time in which the page with the beacon was viewed and the type of browser used to view the page.
  • IP Addresses. Internet Protocol (IP) address is a specific identifier with which the electronic devices can identify and communicate with each other online. DRAKA EHC may see the website visitors’ IP addresses and use this information to comprehend where our visitors come from to improve our service.
  • Embedded Scripts. An embedded script is a programming code that is designed to collect information about the links you click on and your interactions with DRAKA EHC Websites. The code is temporarily downloaded onto your device from our web server or a third-party service provider and is active only while you are connected to one of the DRAKA EHC Websites and is deactivated or deleted thereafter.
  • Other.  Your browser or device may utilize local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These instruments may operate through all the browsers, and in certain cases, they may not be managed by your browser or may require it to be managed through your installed applications directly. We do not use these technologies for storing information to target advertising to you on or off the DRAKA EHC Websites.


How Long Will Cookies Stay on My Device?

Some of the cookies we use are deleted after termination of the browser session, i.e., after your browser window is closed (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).



When you access the DRAKA EHC Website, you consent to the website placing these cookies on your computer to continue using the website. Our website operates as an information portal only. Use of our website is not required for conducting business with DRAKA EHC. All information available on our website can be requested directly from our Sales team if you decline to continue use of our website. If you do not agree to the use of cookies, at any time you may:

  • Disable the use of cookies with your browser settings (see below)
  • Close your browser page, delete your browser history and any cookies from your computer and choose not to visit our website. Our Sales team will be happy to assist you directly with any inquiries.


How Do I Change My Cookie Settings?

Most web browsers allow some control of most cookies through the browser settings. You can configure your browser so that you are informed when cookies are set, or you can decide on an individual basis whether to accept cookies or reject the acceptance of cookies in general. Every browser differs in the management of cookie settings.

You can find more information about cookies (including how to disable them) at Not accepting cookies can result in the limited functionality of our Websites and Applications. You can also search in your cookie folders to find our cookies and the Google Analytics cookie if you wish to delete them.


Who Controls and Accesses Cookies?

Not all cookies are set by DRAKA EHC. Some cookies may be set through third-party services appearing on our pagesh as our accessibility add-on). Third-party cookies are not in our control but are under the control of a third party.

For example, processing of your data will take place only if you have allowed Google to link your web and browser history to your Google account and to use information from your Google account to personalize ads that you see on the web. In this case, if you are logged in to your Google account during your visit to the DRAKA EHC Websites, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google will temporarily link your personal information with Google Analytics data to create target groups.

If you do not want Google Analytics to be used in your browser, Google Analytics provides an opt-out tool which can be found here: Google Analytics Opt-out Browser Add-on Download Page.


Additional Information for Visitors from Canada

If you are a resident of Canada, you will be shown a banner requesting that you agree and consent for the placement of cookies. By accepting the placement of cookies, you are enabling us to provide the best possible experience and service to you. You may, if you wish, decline to use our website and contact our sales team directly for any information you require.


Your Rights

Personal Information Protection and Electronic Documents Act (“PIPEDA”) provides you with rights to access, correct, erasure, and object to the processing of data. In addition, you have the right to data portability.



If your concerns are not addressed, you may file a privacy complaint about a business.



DRAKA EHC reserves the right to change this Cookie Policy at any time and any changes will be effective upon being posted unless we advise otherwise. We encourage you to periodically review this Cookie Policy for the latest information about the use of cookies on the DRAKA EHC Websites.


Our Details

DRAKA EHC, as the controller, carries out the processing of your personal information. We may update this Cookie Policy from time to time. Any changes will be posted on this page with a notice that the Cookie Policy has been updated. We encourage you to check this Cookie Policy periodically for any changes.

For questions or concerns about our privacy policy and practices, you can contact us at the method set forth below.


Privacy Policy

Thank you for visiting the Draka EHC website and reviewing our privacy policy. Your privacy is important to us and we want to let you know that our privacy policy is simple: we do not collect personal information about you when you visit our website unless you choose to provide that information to us. Submitting personal information is voluntary.

Draka EHC will not use, or share with a third party, any information collected for direct marketing purposes. We may remove all the personally identifiable information and use the rest for historical, statistical or scientific purposes.
Here is how we handle information about your visit to our website:

Information Collected and Stored Automatically

The Draka EHC web server collects and saves only the default information customarily logged by World Wide Web server software. Specifically, for each http request received, the date and time, the originating IP address, the object requested and the completion status of the request is collected and saved.

We analyze these logs monthly to determine the traffic through the server during that month in hits, the number of pages served and the level of demand for pages of interest during each month. We may also analyze accesses to particular pages to determine statistics that may be of value to us in future reorganization of our web pages.

E-mail submitted to Draka EHC, we use the information provided to respond to your message and to help us get you the information you have requested. We do not collect personal information for any purpose other than to respond to you. Moreover, we do not store any personal information independent of the e-mail message, create individual profiles with the information you provide or give it to any private organizations.

How the Information is Used:

We use the information that we collect to measure the number of visitors to the different areas of our sites and to help us make our sites more useful to visitors. This includes analyzing these logs periodically to determine the traffic through our servers, the number of pages served, and the level of demand for pages and topics of interest.

Personal Information via Forms:

Some of our sites provide forms allowing visitors to submit search engine queries, questionnaires, feedback or other information. Some of these forms may request personally identifiable information (e.g., name, address, e-mail address) for specific purposes, such as when the submitter is requesting a personal response, registering for a conference or subscribing to a mailing list. All information submitted by visitors is voluntary.

We may store non-personally identifiable information we collect (such as search engine queries and anonymous survey responses) indefinitely to help us better understand and meet the needs of our visitors. We may share non-personally identifiable information with others, including the public, in aggregated form (for instance, in a list of our most popular search engine queries), in partial or edited form (such as in a report summarizing responses to a questionnaire) or verbatim (for example, in a complete listing of survey responses).

If you have any questions, comments or suggestions on how we can make this site more useful or if you are concerned about our use of your Personal Information, please contact Draka EHC’s Marketing Department.


Contact Information:

Draka EHC
1287 Boundary Rd
Oshawa, ON L1J 6Z7