To Our Valued Customers and External Stakeholders in Europe, Middle East & Africa,
EHC Global (EHC) is actively monitoring the outbreak and spread of the Coronavirus (COVID-19). We are committed to the continuation of all essential functions that are critical to the operation of our business as well as the support and services we provide to our customers and external stakeholders. Accordingly, we are currently taking and will continue to take precautions in line with local and national authorities.
Going forward, we will implement additional measures as necessary to ensure the health and well-being of our employees, customers, and other external stakeholders.
EHC has enacted the following policies and processes:
- Employees that experience cold or flu-like symptoms are asked to stay home and we request that our vendors, customers, and visitors do the same.
- Extension of our existing work-from-home policies for all personnel.
- We have educated and informed our employees regarding the symptoms and preventative measures to mitigate the spread of COVID-19.
- Cleaning procedures have been enhanced in our offices as follows:
- Wiping door handles, keypads and surfaces with disinfecting wipes multiple times per day.
- Adding additional hand sanitizing solutions throughout all of our offices.
- All employees working in offices must work at distances of at least 2 metres from each other.
- Ongoing communication with our customers and vendors relating to their response and capabilities during this period.
- Depending on the severity of the situation, we will implement plans for office staff and service and installation personnel to minimize the risk of exposure and spreading any infection.
Temporary Travel Restrictions
In accordance with national and World Health Organization (WHO) recommendations relating to restricted air travel, and in the interest of the health and safety of our employees and external stakeholders, EHC has enacted temporary travel restrictions for all our staff. Until further notice, travel by public means, including air, rail, and public transit, is strictly prohibited.
EHC field personnel from Spain and the Czech Republic have been repatriated to their respective home countries and will remain there until further notice.
Our team will be contacting all customers with whom we have booked and confirmed installation projects on an individual basis to mutually agree upon the best way to move forward.
We hope this information is helpful and will provide guidance in your ongoing interactions with EHC and its team members. Your cooperation and understanding is greatly appreciated.
Regards,
Norman Rosnersky
Managing Director, Europe, Middle East & Africa (EMEA)
EHC Global
