EHC, a leading supplier in the design, manufacture and service of handrails and accessories for escalators announced today that their Quality Management System has been audited by SGS
International Certification Services Canada Inc., and found to be compliant to the ISO 9001:2000 International Standard.
The new ISO 9001:2000 standard, is far more forward looking than the 1994 standard, challenging all existing processes to see if they add customer value, focusing the company more on customer satisfaction and overall business performance. “We are all extremely pleased that all EHC employees consistently maintain high standards, accepting recommendations for improvement, identifying and resolving problems,” said Jeno Eppel. “Our employees should be very proud of this accomplishment.”
According to the ISO organization, the major advantage of their “One standard, one test – accepted everywhere” philosophy, is that the existence of this internationally accepted standard & test helps to foster the development of a global market for goods or services. In doing so, it makes products and services acceptable in all countries. EHC currently has 4 manufacturing facilities and 16 service facilities strategically located around the world.
“All of our customers can be assured that EHC is fully committed to delivering high quality products and services while working towards continuous improvement, from any one of our service or manufacturing facilities,” said Ron Ball, Founder.
The audit of EHC’s Quality Management System was conducted by SGS in accordance with The ISO 9001:2000 International Standard, resulting in a certification for another three-year term. EHC has been working with SGS since 1994, when the company received its first ISO 9000 certification to the ISO 9001:1994 standard.